View source for SSE Meeting 45

6th December 2021

== Attendees ==
 
John Davies, Iain Cardow, Simon Wright, Andrew Farncombe
apologies: Mark Womersley, Neil Hunter


== ASEC2021 ==

Simon attended. Overall conference was gppd. We did not present on SSE,  Good presentations on other topics. Poster was displayed but no-one visited.  This was akso true of other [posters.  Likely to be dropped in future years.

== Chairs meeting: ==
 
 Simon Wtright attended,  Similar to the Services group other groups were meeting by Zoom or Teams – with more shorter meetings.but  Looking forward to some face-to-face meetings.

== Don’t Panic Guide tp Service Systems Engineering ==

Simon has filled in forms based on wgat needs to go in a gyude.  Has produced some drafts.  Team to quick review if possible on general route.

== Simple idea of what is a service what is a product? ==
*Based on Accountants end of year accounts 
=== Definitions of Capital Expenfiture and Operatiopns Expenditure ===
* Capital expenditure, or CAPEX, is the term used for the money spent by businesses on physical assets.
* An operational expenditure (Opex) is the money a company spends on an ongoing, day-to-day basis in order to run a business or system.

Where one lot of spend is Capital and the other is Operations.
* Services go into Operations Products go into Capital.
* For example a washing machine, if you buy it its capital, if you rent it it’s a servide.  Will depend on the apaper work if if its sold or rented,  
*But if you buy it with a warrantee then it has a Product component and a Service component.
*Problem with Financial Services where they sell services as ‘Products’ 
*To get round this some businesses use the terms Services and Equipment.  



== Date of next meeting ==

7th or 14th February.  Members of the woder group to be invited.