Difference between revisions of "SSE Meeting 23"

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(Created page with "INCOSE UK Service Systems Engineering Working Group Meeting: 23 January 2017, Keynsham, Bristol == Attendees == Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow,...")
 
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== Attendees ==
 
== Attendees ==
  
Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Sarvar Ahmad, Edwin  
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Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Sarvar Ahmad, Edwin Swidenbank 
 
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== ASEC2016 ==
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John Davies attended on first day to support poster for the SSE group and run a Workshop on the work of the SSE Group
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=== Poster ===
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Had a number around 12 visitors to discuss the group and content of the poster. The general feeling was that the Case Studies were good and the lessons learned are applicable to systems as well as services.
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=== Workshop ===
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See report. [[Workshop_on_Service_Systems_Engineering_at_ASEC_2016]]
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== Discussions and Way Forward ==
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Discussions were based on the findings from ASEC and resulted in the following:
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==Review of existing work==
 
=== Grow the group ===
 
=== Grow the group ===
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John D had generated e-mailer for this meeting sent twice to all members of the group. Several new members have joined.  Having six at this meeting was a good number and meant all could contribute.
  
Alan_C to contact the Bristol Local Group organiser to see if we can present to that group in 2017 and attract more people.
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=== Present and get feedback ===
 
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Iain_C in contact with the Bristol Group with regard to presenting further work and getting feedbackThe Bristol Group are looking at setting up study areas and this could be one of them.
=== Firm-up conclusions of Case Studies ===
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Discussions on the findings of the Case Studies have shown they are well receivedAndrew_F to firm up the findings and the cpnclusions of the paper.
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=== Competencies for Services ===
 
=== Competencies for Services ===
Alan_C to investigate if Services require additional competencies and/or the profile of competencies is different.
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Alan_C presented work taking the existing SE Competencies and asking if Services required a similar, lower, or higher level of competence.  This lead to discussion and some adjustment.  AC will update.
  
 
=== Stakeholders ===
 
=== Stakeholders ===
John D to investigate methods of stakeholder analysis and then apply them to the Case Studies
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John D presented a table of Stakeholders concerned with services and relating them to Artefacts of Services and then considering these against the example services we have been considering.  It was felt that these should be linked to process/lifecycle.  The lifecycles in the SE Handbook were considered. It was felt that ITIL and TOGAF were being used extensively for IT services the lifecycles associated with these should be considered.
  
 
=== Groups of Services ===
 
=== Groups of Services ===
John D to develop ideas from ASEC for grouping services - other than the Characteristics used previously.
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John D had investigated grouping suggested at ASEC but found not major differences to the Characteristics groupings. He had then considered using the Artefacts as a means of grouping, but this had not got very far.
 
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=== Language for Service Systems Engineering ===
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At previous meeting the idea of 'using the same processes for services but presenting it in different language' was raisedEdwin_S to develop further.
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== Famework for Service Systems Engineering ==
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It was generally felt that current work was missing a framework that would cover/relate major aspects: lifecycle, process, artefacts, stakeholders, lines of development etc. and that providing such a framework would be a major contribution that this group could make.  TOGAF and ITIL provide some of this for IT-based services.  Our work needs to include this as well as the non-IT aspects - Equipment, People, Support, etc.  Agreed that our next meeting will focus on providing this through consideration of an example service.
  
 
== Next Meeting ==
 
== Next Meeting ==
  
Monday 23 January 2017 11-00 to 15-00, venue tbd - but ideally in the South East (London or Farnborough) as the last three have been in the South West (Bristol)
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Monday 27 March 2017 11-30 to 15-30, Babcock, Keynsham, Bristol.

Latest revision as of 19:32, 26 March 2017

INCOSE UK Service Systems Engineering Working Group

Meeting: 23 January 2017, Keynsham, Bristol


Contents

[edit] Attendees

Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Sarvar Ahmad, Edwin Swidenbank

[edit] Review of existing work

[edit] Grow the group

John D had generated e-mailer for this meeting sent twice to all members of the group. Several new members have joined. Having six at this meeting was a good number and meant all could contribute.

[edit] Present and get feedback

Iain_C in contact with the Bristol Group with regard to presenting further work and getting feedback. The Bristol Group are looking at setting up study areas and this could be one of them.

[edit] Competencies for Services

Alan_C presented work taking the existing SE Competencies and asking if Services required a similar, lower, or higher level of competence. This lead to discussion and some adjustment. AC will update.

[edit] Stakeholders

John D presented a table of Stakeholders concerned with services and relating them to Artefacts of Services and then considering these against the example services we have been considering. It was felt that these should be linked to process/lifecycle. The lifecycles in the SE Handbook were considered. It was felt that ITIL and TOGAF were being used extensively for IT services the lifecycles associated with these should be considered.

[edit] Groups of Services

John D had investigated grouping suggested at ASEC but found not major differences to the Characteristics groupings. He had then considered using the Artefacts as a means of grouping, but this had not got very far.

[edit] Famework for Service Systems Engineering

It was generally felt that current work was missing a framework that would cover/relate major aspects: lifecycle, process, artefacts, stakeholders, lines of development etc. and that providing such a framework would be a major contribution that this group could make. TOGAF and ITIL provide some of this for IT-based services. Our work needs to include this as well as the non-IT aspects - Equipment, People, Support, etc. Agreed that our next meeting will focus on providing this through consideration of an example service.

[edit] Next Meeting

Monday 27 March 2017 11-30 to 15-30, Babcock, Keynsham, Bristol.

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