Difference between revisions of "SSE Meeting 25"

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== The data used ==
 
== The data used ==
* IS2016 paper Understanding Services Understanding Stakeholders  
+
* IS2016 paper Understanding Services Understanding Stakeholders
* ASEC2016 submitted paper:  
+
**Definitions
representation
+
**Taxonomy
Simon W presented work looking at how to define/represent/model a service to maintain military vehicles. This work has been carried out for an overseas customer over the last year.
+
** Characteristics
===Findings ===
+
** CMMI for services
Compared with Systems:
+
** Service Oriented Architecture
* The same principles, processes and tool used for defining/developing systems are needed for developing systems
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** TOGAF
* Context diagram is key
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**  ITIL
* In a layered model, the Service-layer is on top of the Product layer
+
 
* The Service life-s=cycle is different
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* ASEC2016 submitted paper: Comparison of Approaches to Engineering Services
* Stakeholder analysis is needed and is more important for Services than for Systems.
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** Electric Car Rental
* In contrast to systems, the key stakeholder outside the service.  eg in Healthcare the patient is outside the Service, but in a Systems model the patient could be inside the system.
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** Boris Bikes
 +
 
 +
* MODAF Service Views
 +
 
 +
* Specification of service to maintain military vehicles
 +
 
 +
 
 +
   
 +
==Findings ==
 +
* the Stakeholder analysis is key and needs to be applied
 +
* other artefacts could be related across case studies
 +
 
 +
==Way forward ==
 +
* Andrew to check SEBoK and SE Handbook to see if/where this work could best fit.
 +
* John to identify suitable contents list for a Services Engineering Handbook and see what information could fit where.
 +
* Iain to review standard stakeholder definitions and see if they need to change for Services
 +
 
  
===Way forward ===
 
* Simon to send brief analysis/model for comment
 
* All to study and compare with previous work.
 
  
 
== Next Meeting ==
 
== Next Meeting ==
  
 
Monday 11 September 2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.
 
Monday 11 September 2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.

Revision as of 19:21, 6 June 2017

INCOSE UK Service Systems Engineering Working Group

Meeting: 6 June 2017, Keynsham, Bristol


Contents

Attendees

Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Simon Wright

Comparison of Service Representations

Various case studies, source documents, and findings from the group publications were compared and contrasted to see:

  • which techniques, processes, representations, etc. were seen to be useful in one studies
  • which could be identified across different case studies
  • which could be usefully applied to other case studies.

The data used

  • IS2016 paper Understanding Services Understanding Stakeholders
    • Definitions
    • Taxonomy
    • Characteristics
    • CMMI for services
    • Service Oriented Architecture
    • TOGAF
    • ITIL
  • ASEC2016 submitted paper: Comparison of Approaches to Engineering Services
    • Electric Car Rental
    • Boris Bikes
  • MODAF Service Views
  • Specification of service to maintain military vehicles


Findings

  • the Stakeholder analysis is key and needs to be applied
  • other artefacts could be related across case studies

Way forward

  • Andrew to check SEBoK and SE Handbook to see if/where this work could best fit.
  • John to identify suitable contents list for a Services Engineering Handbook and see what information could fit where.
  • Iain to review standard stakeholder definitions and see if they need to change for Services


Next Meeting

Monday 11 September 2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.

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