Difference between revisions of "SSE Meeting 25"
From Service Systems Engineering Group Wiki
(→The data used) |
|||
Line 30: | Line 30: | ||
* MODAF Service Views | * MODAF Service Views | ||
− | * Specification of service | + | * Specification of service for Maintenance, Support and Training for military vehicles |
− | |||
− | |||
==Findings == | ==Findings == | ||
* the Stakeholder analysis is key and needs to be applied | * the Stakeholder analysis is key and needs to be applied |
Revision as of 08:18, 9 June 2017
INCOSE UK Service Systems Engineering Working Group
Meeting: 6 June 2017, Keynsham, Bristol
Contents |
Attendees
Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Simon Wright
Comparison of Service Representations
Various case studies, source documents, and findings from the group publications were compared and contrasted to see:
- which techniques, processes, representations, etc. were seen to be useful in one studies
- which could be identified across different case studies
- which could be usefully applied to other case studies.
The data used
- IS2016 paper Understanding Services Understanding Stakeholders
- Definitions
- Taxonomy
- Characteristics
- CMMI for services
- Service Oriented Architecture
- TOGAF
- ITIL
- ASEC2016 submitted paper: Comparison of Approaches to Engineering Services
- Electric Car Rental
- Boris Bikes
- MODAF Service Views
- Specification of service for Maintenance, Support and Training for military vehicles
Findings
- the Stakeholder analysis is key and needs to be applied
- other artefacts could be related across case studies
Way forward
- Andrew to check SEBoK and SE Handbook to see if/where this work could best fit.
- John to identify suitable contents list for a Services Engineering Handbook and see what information could fit where.
- Iain to review standard stakeholder definitions and see if they need to change for Services
Next Meeting
Monday 11 September 2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.