SSE Meeting 8

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Held on 17 March 2014 at QinetiQ, London

Contents

Attendees

Peter Mason (chair), Stephen Ashlin, Andrew Farncombe, Rachel Freeman, Theo Tryfonas, John Davies (secretary)

Work to do - revision of Work Plan

Steve A has revised the plan to take into account work being done and the increased awareness of what needs to be done. The activities have been allocated to one of three phases:

Phase 1: Exploration and Ideas

  • Define characterisation Variables
  • Define Use Case contents
  • Create Use Cases
  • Search Literature
  • Review Characterisation Variables
  • Review Use Cases
  • Create World Views

Phase 2: Selection and Development

  • Analyse Use Cases
  • Develop SSE Approaches

Phase 3: Formalisation and Delivery

  • Demonstrate SSE Approaches
  • Produce Output

Form of Output

There was considerable discussion on what form the outputs will take and potential content. The formats will be as follows:

Z Guide

to cover 'What is Service Systems Engineering?' and identify what is different between standard/traditional Systems Engineering and that needed for Services

Omega Guides

to cover: 'How to do Service Systems Engineering' there may be several Omega guides onefor each aspect of 'what is different' - such as Drivers for move to Services, Value for Stakeholders, Scope, Lifecycle, Accountability/Responsibility/Risk

Review of Cambridge Services Alliance Documents

John D reported on review of papers from the CSA. The papers split down into:

  • Overviews:Keynote speeches – current situation and general way forward (6 papers)
  • Studies: Single examples of use of services (10 papers)
  • Surveys; Looking across many implementations and their effect (8 papers)
  • Analysis:Extracting some conclusions from Studies and Surveys (11v papers)
  • Techniques and business models:How things could be re-organised (4 papers)

The papers cover the following industrial sectors:

  • Manufacturing (19 papers)
  • Healthcare (4 papers)
  • Aerospace (4 papers)
  • Defence (3 papers)
  • ICT (3 papers)
  • Car rental (2 papers)

And then one paper each on the followinng

  • Equipment
  • Civil
  • Clothing
  • Defence
  • General
  • Construction
  • Religion
  • Transport
  • Utilities

A spreadsheet has been produced which lists the papers, titles, authors, references, precis, together with Degree of Interest, Degree of Maturity and brief on why it is of interest to this work.

Work for next meeting

Communications

This group shares information on their work with the wider membership on a regular basis through a number of channels in a standard, but user-friendly, way. We already have the information needed and Peter M ensures this gets done.

In addition, the group will present to the general audience at ASEC14, the INCOSE UK Annual Symposium in November.

Dates for future meetings:

  • Meeting 9: Face to Face – 21 July 2014, QinetiQ London, 11:00 to 15:00
  • Meeting 10: Face to Face – 8th September 2014, QinetiQ London, 11:00 to 15:00

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