SSE Meeting 34

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Revision as of 09:44, 20 February 2019 by Prof John Davies (Talk | contribs)

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Contents

Attendees

John Davies, Iain Cardow, Sarwar Ahmad, Andrew Farncombe, Neil Hunter.

Overview

  • Why go for a Service solution?
    • What are the benefits for the Supplier and the Customer?
  • Why you will (/or will not) win a Service Contract?
  • What is the big picture for buying and selling Services?
    • Can these be used to understand the processes for developing, providing, and using services?
  • What types of service contract are there?
    • What are the cost models for the different types of contract?

Why go for a Service solution?

What are the benefits for the Supplier and the Customer?

For the Supplier:

  • Use of existing environment
  • Use of existing service components

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