SSE Meeting 45
From Service Systems Engineering Group Wiki
Revision as of 12:37, 6 December 2021 by Prof John Davies (Talk | contribs)
- 6th December 2021
Contents |
Attendees
John Davies, Iain Cardow, Simon Wright, Andrew Farncombe apologies: Mark Womersley, Neil Hunter
ASEC2021
Simon attended. Overall conference was gppd. We did not present on SSE, Good presentations on other topics. Poster was displayed but no-one visited. This was akso true of other [posters. Likely to be dropped in future years.
Chairs meeting:
Simon Wtright attended, Similar to the Services group other groups were meeting by Zoom or Teams – with more shorter meetings.but Looking forward to some face-to-face meetings.
Don’t Panic Guide tp Service Systems Engineering
Simon has filled in forms based on wgat needs to go in a gyude. Has produced some drafts. Team to quick review if possible on general route.
Simple idea of what is a service what is a product?
- Based on Accountants end of year accounts
- Where one lot of spend is Capital and the other is Operations.
- Services go into Operations Products go into Capital.
- For example a washing machine, if you buy it its capital, if you rent it it’s a servide. Will depend on the apaper work if if its sold or rented,
- But if you buy it with a warrantee then it has a Product component and a Service component.
- Problem with Financial Services where they sell services as ‘Products’
- To get round this some businesses use the terms Services and Equipment.
Definitions of Capital Expenfiture and Operatiopns Expenditure
Date of next meeting
7th or 14th February. Members of the woder group to be invited.