Related Work and Documents
From Service Systems Engineering Group Wiki
Revision as of 14:19, 8 October 2013 by Prof John Davies (Talk | contribs)
| # | Item | Content | Link |
|---|---|---|---|
| 1 | BS ISO 37500 Outsourcing | Draft ISO Standard | http://standardsdevelopment.bsigroup.com/Home/Project/201300069 |
| 2 | ITIL v3: | IT Services Management, mandated by UK Gov on some contracts | http://www.itil-officialsite.com/ |
| 3 | CMMI for Services | Capability Maturity Model | http://resources.sei.cmu.edu/library/asset-view.cfm?assetID=19418 |
| 4 | Cambridge Service Alliance | Cambidge University, BAE Systems, IBM plus others | http://www.cambridgeservicealliance.org/ |
| 5 | Complexity in Services: an Interpretive Framework | Cambridge Service Alliance Paper_June 2012 | http://www.cambridgeservicealliance.org/uploads/downloadfiles/Alliance%20Paper_June%202012_Complexity%20in%20Services.pdf |
| 6 | Service Systems Engineering (SEBoK) | Guide to the Systems Engineering Body of Knowledge | http://www.sebokwiki.org/wiki/Service_Systems_Engineering |
| 7 | Smart Cities Framework | Guidance for decision-makers in smart cities and communities | https://www.innovateuk.org/web/future-cities-special-interest-group |
| 8 | Product Service Systems | Definition of Systems that comprise Product and Services | http://en.wikipedia.org/wiki/Product_service_system |
