W08: Be Responsive to Changing Customer Needs
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Contents |
Be Responsive to Changing Customer Needs
Customer
Customer
Development team
End user
Actors
Development team
Customer
Commercial
Transformations
Establish relationship and communication between customer and development team
Share risk between customer and development team
Capture, acknowledge and action customer requirements
Develop, demonstrate to customer, incorporate feedback
Freeze elements of the solution incrementally and at the right time
Make decisions as late as reasonably practical
Weltanschauung
Develop solutions whilst being responsive to changing customer needs
Owner(s)
Customer
Engineering manager
Environment
Procurement acquisition cycle
Project management lifecycle