W12: Develop systems to maximize customer value
From Agile Systems Engineering Wiki
Contents |
Develop systems to maximize customer value
Customer
End user
Actors
Quality department (internal/external)
End user
Customer (purchaser)
Transformations
Regular review of completed work (delivery)
Feedback given and acted upon
Progress seen
Long-term relationships/collaboration
Weltanschauung
Develop systems to maximise customer value
Owner(s)
Customer (buyer/end user)
Environment
Time pressure on customer
Cost pressure on actors
Extra responsibility on supplier
Contract change need/risk/scope creep
