SSE Meeting 44
From Service Systems Engineering Group Wiki
- = Attendees =
John Davies, Iain Cardow, Simon Wright, Andrew Farncombe apologies: Mark Womersley, Neil Hunter
Contents |
Dissemination
Strawman for a Guide
Review
Simon had sent out a Strawman for an 8 page Guide, mainly using work done previously. Mark had provided detailed comments which were used to guide the review.
General feeling
- Some sections were suitable, but others were too detailed.
- The less detailed parts were general information.
- The parts providing general views were usefu;
- The detailed parts were looking at methods
- The material in some areas covered 'What and Why' and other areas were covering How.
- what the level and content should be will be somewhat determined by who the customer for this work is going to be.
- Z guides for new-comers,
- Omega Guides for more advanced and
- Don't Panic booklets for people who want to get clear guidance.
Way forward
It was felt that producing a draft 'Don't Panic' guide would be most useful and then producing the shorter guides later as they could be more difficult to write - the problem of what to leave out.
Simon agreed to work on a strawman Don't Panic Guide.
Attending ASEC2011.
- Simon will be attending ASEC as a general delegate.
- John has produced a Poster for the group. meeting the required content, with a picture of an ambulance - as this had provided a useful
- Simon will be able to attend the Chair's Meeting' representing the group.
Next Meeting
1 November 106-12-2021 by Rooms. (Simon to host)