Difference between revisions of "SSE Meeting 26"

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==Fitting Services Systems Engineering into standard handbooks.==
 
==Fitting Services Systems Engineering into standard handbooks.==
 +
===Systems Engineering Book of Knowledge (SeBOK)===
 +
Each part of the SEBoK is divided into knowledge areas (KAs), which are groupings of information with a related theme. The KAs in turn are divided into topics. This KA contains the following topics:
 +
*Service Systems Background
 +
*Fundamentals of Services
 +
*Properties of Services
 +
*Scope of Service Systems Engineering
 +
*Value of Service Systems Engineering
 +
*Service Systems Engineering Stages
  
==Possible contents list for a Guide to Service Systems Engineering.==
+
The work of the working group could contribute to these sections.  However we need to get it to a level of understanding and quality that it can be published and then these sections could be edited or added to.
  
 +
===Systems Engineering Handbook (supporting ISO 15388===
 +
This is mostly process drive.  The low level processes used inn Systems Engineering are also applicable for Service Systems Engineering. It may be that Service Systems Engineering has a place in the section on 'Specialty Engineering.
  
== Does the Service Systems Engineering work fit into the standard Systems Engineering guide books? ==
+
==Possible contents list for a Guide to Service Systems Engineering.==
* IS2016 paper Understanding Services Understanding Stakeholders
+
===Sources===
**Definitions
+
Looked at papers, process definition documents and templates for Systems Engineering Plans.
**Taxonomy
+
*Garnier: Service Engineering Life-cycles.
** Characteristics
+
*INCOSE IS2016 Service Definition Map
** CMMI for services
+
*ISO 15288
** Service Oriented Architecture
+
*SeBOK v1.7
** TOGAF
+
*INCOSE Handbook v2, v3, v4
**  ITIL
+
*NASA Systems Engineering Handbook 2007
 +
*DOD System Engineering Fundamentals
 +
*DOD Defence Acquisition Handbook Chapter 3
 +
*DOD Guidebook for Acquiring Engineering Technical Services
 +
*MITRE Systems Engineering Guide
 +
*DOD Systems Engineering Plan
 +
*DOE Systems Engineering Plan
  
* ASEC2016 submitted paper: Comparison of Approaches to Engineering Services
+
===Proposed Contents===
** Electric Car Rental
+
Currently looking at the list below which is derived from the above:
** Boris Bikes
+
* Scope
 +
* Overview
 +
*Lifecycle Stages
 +
*Outputs
 +
**Specification
 +
**Contract
 +
**Provision
 +
**Operation
 +
**Change Management
 +
*Technical Issues
 +
**Requirements and Solution
 +
**Properties
 +
*Stakeholder Issues
 +
*Management Issues
 +
**Planning
 +
**Risk
 +
*Examples
 +
*Glossary
 +
*References
  
* MODAF Service Views
 
 
* Specification of service for Maintenance, Support and Training for military vehicles
 
 
==Findings ==
 
* the Stakeholder analysis is key and needs to be applied
 
* other artefacts could be related across case studies
 
  
 
==Way forward ==
 
==Way forward ==
* Andrew to check SEBoK and SE Handbook to see if/where this work could best fit.
+
* Simon to run Workshop at ASEC2015.  Other members to support the workshop.
* John to identify suitable contents list for a Services Engineering Handbook and see what information could fit where.
+
* John to circulate slides for a suitable contents list, other members to review
* Iain to review standard stakeholder definitions and see if they need to change for Services
+
* John to look at potential content for different sections..
 
+
  
  

Revision as of 14:25, 12 September 2017

INCOSE UK Service Systems Engineering Working Group

Meeting: 11 September 2017, Filton, Bristol


Contents

Attendees

Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Simon Wright, Sarwar Ahmad, Neil Hunter

Workshop for ASEC2017

Being developed by Simon Wright.

'Deriving an Ontology for Service Systems.'

  • To describe how a Services ontology can be derived using Systems Engineering techniques.
  • To derive the first two layers of an ontology by using different areas of services

Fitting Services Systems Engineering into standard handbooks.

Systems Engineering Book of Knowledge (SeBOK)

Each part of the SEBoK is divided into knowledge areas (KAs), which are groupings of information with a related theme. The KAs in turn are divided into topics. This KA contains the following topics:

  • Service Systems Background
  • Fundamentals of Services
  • Properties of Services
  • Scope of Service Systems Engineering
  • Value of Service Systems Engineering
  • Service Systems Engineering Stages

The work of the working group could contribute to these sections. However we need to get it to a level of understanding and quality that it can be published and then these sections could be edited or added to.

Systems Engineering Handbook (supporting ISO 15388

This is mostly process drive. The low level processes used inn Systems Engineering are also applicable for Service Systems Engineering. It may be that Service Systems Engineering has a place in the section on 'Specialty Engineering.

Possible contents list for a Guide to Service Systems Engineering.

Sources

Looked at papers, process definition documents and templates for Systems Engineering Plans.

  • Garnier: Service Engineering Life-cycles.
  • INCOSE IS2016 Service Definition Map
  • ISO 15288
  • SeBOK v1.7
  • INCOSE Handbook v2, v3, v4
  • NASA Systems Engineering Handbook 2007
  • DOD System Engineering Fundamentals
  • DOD Defence Acquisition Handbook Chapter 3
  • DOD Guidebook for Acquiring Engineering Technical Services
  • MITRE Systems Engineering Guide
  • DOD Systems Engineering Plan
  • DOE Systems Engineering Plan

Proposed Contents

Currently looking at the list below which is derived from the above:

  • Scope
  • Overview
  • Lifecycle Stages
  • Outputs
    • Specification
    • Contract
    • Provision
    • Operation
    • Change Management
  • Technical Issues
    • Requirements and Solution
    • Properties
  • Stakeholder Issues
  • Management Issues
    • Planning
    • Risk
  • Examples
  • Glossary
  • References


Way forward

  • Simon to run Workshop at ASEC2015. Other members to support the workshop.
  • John to circulate slides for a suitable contents list, other members to review
  • John to look at potential content for different sections..


Next Meeting

Monday 6 December2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.

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