SSE Meeting 26
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INCOSE UK Service Systems Engineering Working Group
Meeting: 11 September 2017, Filton, Bristol
Attendees
Andrew Farncombe, Alan Crawford, John Davies, Iain Cardow, Simon Wright, Sarwar Ahmad, Neil Hunter
Workshop for ASEC2017
Being developed by Simon Wright.
'Deriving an Ontology for Service Systems.'
- To describe how a Services ontology can be derived using Systems Engineering techniques.
- To derive the first two layers of an ontology by using different areas of services
Fitting Services Systems Engineering into standard handbooks.
Possible contents list for a Guide to Service Systems Engineering.
Does the Service Systems Engineering work fit into the standard Systems Engineering guide books?
- IS2016 paper Understanding Services Understanding Stakeholders
- Definitions
- Taxonomy
- Characteristics
- CMMI for services
- Service Oriented Architecture
- TOGAF
- ITIL
- ASEC2016 submitted paper: Comparison of Approaches to Engineering Services
- Electric Car Rental
- Boris Bikes
- MODAF Service Views
- Specification of service for Maintenance, Support and Training for military vehicles
Findings
- the Stakeholder analysis is key and needs to be applied
- other artefacts could be related across case studies
Way forward
- Andrew to check SEBoK and SE Handbook to see if/where this work could best fit.
- John to identify suitable contents list for a Services Engineering Handbook and see what information could fit where.
- Iain to review standard stakeholder definitions and see if they need to change for Services
Next Meeting
Monday 6 December2017 10-30 to 14-30, Rolls-Royce, Filton, Bristol.
